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How Does Audience Analysis Impact Social Media Content Strategy?

Understanding your audience is pivotal in crafting a social media strategy that resonates and engages. We’ve gathered insights from Founders, CEOs, and Marketing experts, who share their top tools and methods. From staying informed with competitor content to adapting strategies with Brandwatch, explore the diverse approaches in our comprehensive roundup of fifteen expert tips.

audience analysis

How Does Audience Analysis Impact Social Media Content Strategy?

Tip 1

Stay Informed With Competitor Content

Laura Milroy - Featured

Social media content strategy should always be informed by data, both from your existing content and content from your competitors. The best way to track the performance of your own content is through regular analysis on the native platforms themselves.

My favorite way to understand my target audience’s preferences is to immerse myself in the content that my target audience is consuming. This means spending time each day consuming the content of my competitors, collaborators, and my general industry.

Tip 2

Study Competitor Reviews For Customer Insights

Sai Viswesh - Featured

Sai Viswesh, Software Engineer and Product Lead, Consainsights

One unconventional method I like to use to understand the preferences and behavior of my target audience is going through my competitor’s review section, especially the negative ones. Such reviews often highlight customers’ dislike of a competitor’s product or service. Therefore, it helps me understand the aspects my target audience finds important and the areas where I can offer better solutions.

It is a great way to find out the unmet needs of my target audience. By addressing these gaps, I can stand out from my competition. Understanding the emotional tone is also important, as by understanding their emotions, you can create better ad copy that resonates with them.

And if I can’t find any negative reviews, I look closely at the positive reviews and try to understand the pattern. However, positive reviews can sometimes be deceiving, as some companies post fake positive reviews as marketing tactics. So, sticking to the negative ones always provides the right insights.

Tip 3

Schedule Posts With Buffer Analyze

Jeremy Bogdanowicz - Featured

Jeremy Bogdanowicz, Founder and CEO, JTB Studios

Conducting audience analysis is crucial for creating a robust social media content strategy. For instance, it helps to optimize content delivery. We can know when our audiences are most active on social media. Then, we can capitalize on that time and schedule our posts accordingly. Thanks to this approach, our brand could achieve satisfying visibility and engagement through our content.

One tool that we use for audience analysis is Buffer Analyze. It gives in-depth insights into the performance of our social media posts. We can find out how our audiences engage with our posts. We get a detailed breakdown of metrics like total impressions and responses on our social media posts.

Tip 4

Employ Facebook And Twitter Analytics

Brenda Peralta - Featured

Brenda Peralta, Editor and Content Strategist, Modern60

Conducting audience analysis is essential for shaping an effective social media content strategy. By understanding your target audience’s preferences, behaviors, and demographics, you can tailor your content to resonate with them better.

One recommended method for understanding your audience is through social media analytics tools like Facebook Insights or Twitter Analytics. These tools provide valuable data on audience demographics, engagement metrics, and content performance.

Surveys and focus groups can offer deeper insights into audience preferences and behaviors. By utilizing these tools and methods, you can create content that is more relevant, engaging, and impactful for your target audience, ultimately driving better results.

Tip 5

Combine Social Listening With Persona Development

Leslie Gilmour - Featured

As an agency leader who has built entire social media programs from the ground up for brands across consumer landscapes, I can attest that conducting rigorous audience analysis is pivotal before mapping content strategies or creative directions.

Too often, teams jump to assumptions rather than truly understanding the interests, needs, and underlying motivations of who they intend to engage daily across platforms. But smart audience targeting and messaging requires intrinsic empathy before extrinsic engagement gimmicks.

The one analysis approach proving most effective involves a fusion of social listening and persona development. We consume exponentially growing conversational data from an initial swarm of potential targets on public platforms using powerful social analytics tools like Brandwatch, Sprout Social, or Talkwalker.

However, what unlocks utility from these mountains of unstructured data are human-centered persona frameworks we build concurrently that classify key subsets based on psychographic dimensions like attitudes, values, and aspirations—not just superficial demographics.

Having archetypes of John the Tech-Savvy Parent vs. Sara the Eco-Conscious Millennial provides models to map threads of insight onto. The convergence uncovers distinct content opportunities and creative styles custom-fitted to what moves each group, not a fictionalized “average” user.

Tip 6

Tailor Content With BuzzSumo Insights

Vit Koval - Featured

Vit Koval, Co-Founder, Globy

Conducting audience analysis is crucial because it helps tailor our social media content strategy to meet the specific needs and preferences of our target audience. By understanding who our audience is, what they like, where they spend their time online, and what kind of content they engage with, we can create more relevant and engaging content. This approach not only enhances engagement but also increases the likelihood of converting followers into clients.

One tool I often recommend for understanding your target audience’s preferences and behaviors is BuzzSumo. My experience with BuzzSumo has been instrumental in shaping our content strategy at Globy.

It allows us to analyze what content performs best for any topic or competitor. For example, we use BuzzSumo to identify key influencers in the development and tech sectors and understand the content themes and formats that resonate most with our audience. This insight helps us craft our posts, articles, and even our engagement strategies to align with what our audience is most interested in, ensuring that our content is both appealing and effective.

Tip 7

Adjust Strategy Using Google Analytics

Bhavik Sarkhedi - Featured

Conducting audience analysis is crucial for tailoring our social media content strategy at Write Right. It allows us to understand what resonates with our audience, enabling us to create content that engages and converts. By analyzing audience interactions, preferences, and feedback, we can produce content that is more likely to meet their needs and preferences.

One effective tool I recommend for understanding your target audience’s behaviors and preferences is Google Analytics. It provides detailed insights into user demographics, behavior on-site, and how they interact with your content. By using these insights, we can adjust our social media strategy to better align with the interests and behaviors of our audience, ensuring our content is both relevant and engaging.

Tip 8

Analyze Post Analytics For Audience Insight

Connor Gillivan - Featured

Connor Gillivan, Entrepreneur, Owner and CMO, TrioSEO

It drastically impacts (a) the content topics I post and (b) the ideal reader profile that I write for.

Example: I started building my personal brand around SEO and digital marketing on LinkedIn in January 2023. In the first three months, I didn’t fully know who my ideal reader was, and my content showed it. Some days, I was writing about SEO; others, about business growth. I wasn’t zeroed in on who my ideal reader was.

After three months of data, I took time to go through all 90 of my posts to see which ones resonated the most and who was commenting on those posts. I opened their profiles and got to know who my ideal reader was. In the next three months, I catered my content more to my ideal reader, and my content skyrocketed.

If you’re looking to understand your audience better, first go deep into your post analytics on whatever social channel you’re working to grow on. Open up who liked your most popular posts, look at their profiles, and get an understanding of the common roles, locations, etc., that make up your typical reader/follower. Second, tap into the platform analytics that are provided to you. I know from personal experience that LinkedIn and Twitter provide amazing analytics on who is viewing your content—age range, common roles, location, etc. Repeat this process once every quarter, and you’ll get to know your audience intimately.

Tip 9

Refine Strategy With Social Media Analytics

Kristie Tse - Featured

Audience analysis is a cornerstone of effective social media content strategy, providing valuable insights into the preferences, behaviors, and needs of your target audience. By understanding who your audience is and what they care about, you can tailor your content to resonate more deeply and drive meaningful engagement.

One recommended tool for understanding your target audience’s preferences and behaviors is social media analytics. Platforms like Facebook Insights, Twitter Analytics, and Instagram Insights offer a wealth of data on your audience demographics, engagement metrics, and content performance. By analyzing these metrics, you can identify trends, patterns, and areas for improvement, allowing you to refine your content strategy and better meet the needs of your audience.

For example, if you discover that your audience is most active on Instagram in the evenings, you can schedule your posts accordingly to maximize visibility and engagement. Similarly, if you find that your audience engages more with video content than static images, you can prioritize video production in your content strategy.

Tip 10

Conduct A/B Testing For Content Optimization

Chris Hunter, Director of Customer Relations, ServiceTitan

Chris Hunter - Featured

Conducting audience analysis allows for better resource allocation by helping you identify which content types and platforms yield the best results. This ensures that your efforts and budget are focused on areas that drive the most engagement and return on investment. By understanding your audience’s preferences and behaviors, you can tailor your content strategy to meet their needs, leading to higher satisfaction and loyalty.

One effective method to achieve this is A/B testing, where you experiment with different types of content to see which performs best among your audience. This involves creating multiple versions of a post or campaign and analyzing the results to determine which version resonates more.

By comparing the performance of various content formats, you can make data-driven decisions on where to concentrate your resources, ensuring that your social media strategy is both efficient and effective. Regularly conducting such tests and adjusting your strategy accordingly helps you stay aligned with your audience’s evolving preferences and maximizes the impact of your social media efforts.

Tip 11

Gather Feedback With SurveyMonkey

Rohit Vedantwar - Featured

Rohit Vedantwar, Co-Founder and Director, Supramind.com

One pivotal method that significantly shapes our social media content strategy at Supramind Digital is the use of surveys and feedback forms. These direct channels of communication with our audience allow us to gather explicit information about their preferences, challenges, and expectations. By integrating these insights into our content creation process, we ensure that our strategies are not just data-driven but also human-centered.

We prefer tools like SurveyMonkey for deploying these surveys because of their ease of use, flexibility, and comprehensive analytics capabilities. This approach not only helps in fine-tuning our content to meet the current needs of our audience but also fosters a sense of community and engagement by showing that we value and act upon their feedback.

Tip 12

Optimize Content With Platform Insights

Andrea Cuevas, Marketing Coordinator, Achievable

Andrea Cuevas - Featured

Conducting audience analysis informs my social media content strategy by identifying which key social media platforms my target audience prefers and how they interact with the content. This is due to different media platforms attracting different demographics and engagement styles. Because each platform has its own demographic nuances and feed algorithm, your audience will often vary by platform—they want different types of value, engage more with different types of content, or have other differences.

I utilize the insight tools on each social media platform I post content on to analyze audience interest, demographics, and engagement metrics. For example, when sharing content on Instagram, I use the Instagram Insights tool to track the performance of both posts and stories and analyze the audience’s activity times to schedule content for maximum reach. Using these tools allows me to optimize my content strategy for better engagement and results.

Tip 13

Enhance Strategy With Facebook Audience Insights

Giacomo Piva - Featured

Giacomo Piva, CMO and Co-Founder, Radical Storage

Analyzing the audience is essential in developing a successful social media content plan. It offers important information about your target audience’s likes, actions, and buying habits, allowing you to develop content that connects with and interests them successfully.

Besides social media analytics, like Facebook Audience Insights, which are a valuable tool for gaining insights into your audience’s demographic information, interests, and online behaviors, carrying out surveys, tracking pertinent online communities, and evaluating comments and interactions can be another method to enhance your audience comprehension even more.

Tip 14

Shape Content With Sprout Social Insights

Chaitsi Ahuja, Founder and CEO, Brown Living

Chaitsi Ahuja - Featured

One method I highly recommend for using social media analytics tools is Sprout Social. Conducting audience analysis is integral to shaping our social media content strategy at the company.

Understanding our audience’s preferences and behaviors allows us to tailor our content to resonate deeply, driving engagement and conversion. Sprout Social provides comprehensive insights into audience demographics, interests, and engagement patterns across various platforms.

By analyzing these metrics, we gain invaluable insights into what content our audience finds most compelling and when they are most active online. For example, we noticed a significant uptick in engagement whenever we posted tips on reducing plastic waste in daily life. Armed with this knowledge, we optimized our content calendar to prioritize such posts.

One example of this strategy’s success was a campaign where we collaborated with eco-conscious influencers to showcase creative ways to repurpose single-use plastic items. By tapping into the influencers’ authentic voice and our audience’s passion for sustainability, the campaign generated a 33% increase in website traffic and a 22% boost in product sales during the campaign period. This success underscores the power of aligning our content with our audience’s values and interests, a strategy made possible through thorough audience analysis facilitated by tools like Sprout Social.

Tip 15

Adapt Content Using Brandwatch

Aimie Ye - Featured

Aimie Ye, Director of Content Marketing, Centime

At Centime, audience analysis is crucial for tailoring our social media strategy. It helps us pinpoint precisely what our audience values, engages with, and responds to. This deep dive into their preferences and behaviors ensures our content is not only relevant but also compelling, enhancing both engagement and conversion rates.

A tool I highly recommend for gaining these insights is social listening platforms like Brandwatch. This technology allows us to track real-time conversations and emerging trends within our sector. By leveraging these insights, we adapt our content to align closely with our audience’s interests, which boosts the effectiveness of our social media efforts.

What are your thoughts on audience analysis and the impact of your social media strategy?

You’ve heard what the experts had to say, now it is your turn. Leave a comment below and let us know what you think.

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